An AI chatbot for ecommerce that knows your catalogue
In a shop, the question is almost always about one product — is this one in stock, does it come in the larger size, will it arrive before Friday. A chatbot that can only recite your returns policy answers none of them, and the shopper closes the tab rather than emailing and waiting.
The questions it answers for you
Not a script you write. These come out of your own pages, in your own words, at two in the morning as readily as at noon.
- Is the blue one still available?
- What size is the large?
- Will it arrive before Saturday?
- Is there a discount on two?
- What is it made of?
- Can I return it if it does not fit?
Why this one, for ecommerce
It learns your catalogue in one paste
Point it at the product feed you already generate for Google Merchant Center and it knows every product, price and availability. No export, no mapping, no spreadsheet.
It answers on the actual product
Names, prices and stock as your feed states them — the questions standing between a shopper and a checkout.
It can suggest a second item
After answering, it can offer something that genuinely goes with it — only ever a product in your feed, never one it invented, and never on a complaint or a return.
It cannot see orders, by design
It will never tell a shopper their parcel has shipped when it has not. The one thing worse than no answer is a confident wrong one.
My stock changes constantly. Will it give out wrong prices?
It answers from your feed, so it is as current as your feed is — re-read it whenever you like and the latest copy replaces the last rather than stacking a second. Where a detail is not in the feed it says so instead of guessing, which is the behaviour that matters when the alternative is a confidently wrong price.
Questions
What is the best AI chatbot for ecommerce?
The one that answers from your own pages, costs a flat amount and takes minutes rather than a rollout. That is what this is built to be: $59 a month for 500 replies, no seats, no charge per resolution, and 40 replies free with no card so you can judge it on your own customers rather than on a demo.
How long does it take to set up?
One script tag before the closing body tag, and the addresses of your shipping, returns and FAQ pages. Most are answering customers within a few minutes. There is no flow builder to draw and no training period.
Will it make things up about my business?
It answers from the pages and notes you give it and nothing else. Asked something you have not covered, it says it does not know, points the customer to you, and records the gap in your dashboard so you can see what you are missing.
Do I need a developer?
No, if you can paste a line of HTML into your theme. There are step-by-step pages for Shopify, WordPress, Wix, Squarespace and the rest, and the line is identical on all of them.
What does it cost?
$0 for 40 replies a month with no card, then $59 a month for 500. Flat — the replies are included, so it does not get more expensive the better it works.
What are you running it on?
Not quite you?
Comparing us with someone?
Put it on your site and watch it answer
40 replies free, no card, one line to install and one line to remove.