One AI chatbot that answers, then sells
It answers your customers from your own pages, day and night, and says so when it does not know. Load your product feed and it answers on prices and stock, catches the shopper who was about to leave, and suggests the thing that goes with what they asked about.
One subscription, from free to $999 a month. Nothing here is a separate bill.
Support
Answers every customer from your own pages, day and night.
Chat assistant
Every planThe chat bubble on your site. Point it at your shipping page, your returns policy and your FAQ and it answers from them. Ask it something they do not cover and it says so and points the customer to you, rather than guessing at what shops usually do. It cannot see your orders, so it will never claim something has shipped when it has not.
How chat assistant worksSitemap and feed training
Starter and upPoint it at your sitemap.xml and it reads up to a hundred pages. Point it at the product feed you already give Google Merchant Center and it learns every product, price and availability. Both are things your platform already publishes.
How sitemap and feed training worksClickable questions
Growth and upMost visitors will not think of a question on their own. Set up to five openers and they appear as buttons the moment the chat opens, so the conversation starts itself.
How clickable questions worksAnswer gaps
Every planWhen the assistant does not know something, the question is flagged in your dashboard. Each one is a hole in what you have written down, and usually a sale somebody nearly made.
How answer gaps worksSales
Answers on products, catches leads and suggests what goes with it.
Product questions
Starter and upOnce your product feed is loaded the assistant answers on individual items — what a thing costs, whether it is in stock, what it is made of — which is the question that most often stands between a visitor and a checkout.
How product questions worksLead capture
Growth and upWhen the assistant cannot finish the job it offers to take a way of reaching them — at exactly the moment the question would otherwise be lost. The question they asked is kept alongside the contact details, because that context is the reason the lead is worth anything.
How lead capture worksUpselling and cross-selling
Growth and upOnce your product feed is loaded the assistant can suggest something that genuinely goes with what the customer asked about — after it has answered them, never instead. It can only name products that are actually in your feed, with prices only where your feed gives one, and it stays quiet on complaints, returns and deliveries that have gone wrong. One suggestion per conversation, dropped the moment it is declined. Off until you turn it on.
How upselling and cross-selling worksCRM-ready export
Scale and upEvery lead exports as CSV, which imports into HubSpot, Salesforce, Pipedrive or a spreadsheet without any of them having to agree to anything. Direct sync is being built.
How crm-ready export worksDirect CRM sync
In developmentA live connection to HubSpot and Salesforce rather than a file you import. In development.
What direct crm sync will doTry it on the site you already have
40 replies free, no card, one line to install and one line to remove.