An AI chatbot for your Wix site that answers from your own pages
Wix sites often have the shipping details in a page nobody links to. The assistant finds it whether or not the customer would have.
Installing it on Wix
Wix handles third-party code through its Custom Code panel, which lets you choose which pages the script loads on and where in the document it goes.
<script src="https://thebiggestnerd.com/widget.js" data-key="your-key" async></script>Your own key is in the dashboard once you sign up.
- 1Go to Settings, then Custom Code, under Advanced.
- 2Choose Add Code and paste the script.
- 3Set it to load on All pages, and place it in Body - end.
- 4Give it a name you will recognise later, then Apply.
The thing that usually catches people out
Wix only runs custom code on a published site, never in the editor preview. If you are looking for the bubble in the editor you will not find it — publish, then open the live address.
It will not make things up about your shop
This is the part worth being careful about. An assistant that invents a 60-day return window has made a promise you have to keep. The Biggest Nerd answers from the material you gave it and nothing else — ask it something your pages do not cover and it says so, then points the customer at you.
Questions
Will it slow my Wix shop down?
No. The script is loaded asynchronously and is a few kilobytes, so the page finishes rendering whether or not the assistant has loaded. If our service is unreachable the bubble simply does not appear, and nothing else on your shop changes.
Can it make up a policy I do not have?
It answers only from the pages and notes you give it. Ask it something they do not cover and it says so and points the customer to you, rather than guessing at what shops usually do. It also cannot see your orders, so it will never claim something has shipped.
Do I need a developer to install it on Wix?
No. It is one line pasted into Wix, in the place described above. If you can edit your theme or your site settings you can install it.
What does it cost?
There is a free tier of 40 replies a month with no card required, and paid plans from $59 a month. You are billed on replies because that is the thing you can picture.
Other platforms
Put it on your Wix site today
40 replies free, no card, one line to install and one line to remove.