A Crisp alternative that states how many answers you get
The AI is metered in dollars of usage rather than answers, so how many questions $5 or $25 covers depends on how it is used — hard to budget for.
Side by side
Crisp’s figures are their own published prices, read October 2026 from their pricing page. Prices move — worth checking before you decide.
| Crisp | The Biggest Nerd | |
|---|---|---|
| How AI is billed | Dollar credits included per plan, usage beyond that | A number of replies, stated on the plan |
| What the plan is | A multichannel team inbox | An AI chatbot for your website |
| When it does not know | Routes to your inbox | Says so, captures a lead, flags the gap |
| Entry price | $45/mo | $49/mo for 1,000 replies |
Crisp vs The Biggest Nerd: prices
Prices checked October 2026.
| Plan | Price | Includes |
|---|---|---|
| Lowest plan | $45/mo | $5 of AI credit included |
| Middle plan | $95/mo | $25 of AI credit included |
| Highest listed | $295/mo | $75 of AI credit included |
| Plan | Price | Includes |
|---|---|---|
| Starter | $49/mo | 1,000 replies |
| Growth | $149/mo | 5,000 replies |
| Scale | $449/mo | 20,000 replies |
| Remove branding | No fee on any plan | |
One answer is one reply on every plan; lead capture is included from Starter. Yearly billing is 12 months for the price of 10. New monthly plans get 30% off the first 3 months. Want to run your own numbers? Try the chatbot cost calculator.
What Crisp is better at
Being a whole messaging inbox: live chat, email, social channels and a knowledge base in one place, with a team inbox. If you want humans answering across channels, it is broader than this.
Stay with Crisp if
you answer customers yourself across chat, email and social and want one inbox for all of it.
Questions
Is this a drop-in replacement for Crisp?
Not in every respect, and it would be dishonest to say so. Being a whole messaging inbox: live chat, email, social channels and a knowledge base in one place, with a team inbox. If you want humans answering across channels, it is broader than this. What it replaces is the part that answers customers' questions from your own pages, at a flat price.
What does Crisp cost?
$45, $95 and $295 a month, which include $5, $25 and $75 of AI usage credit respectively. Checked October 2026 against their published pricing — worth confirming, since prices move.
What does this cost?
$49 a month for 1,000 replies, with lead capture included, no per-seat or per-resolution fee and no branding fee. Yearly is 12 months for the price of 10, and new monthly plans get 30% off the first 3 months. Every account starts with a 3-day free trial of every Growth feature, no card.
How long does moving take?
One script tag before the closing body tag, and the addresses of your shipping, returns and FAQ pages. Most shops are answering within a few minutes, and you can leave the old one running while you try it.
Comparing something else?
Or see every chatbot alternative compared on one page.
- Chatbase alternative
- Intercom alternative
- Tidio alternative
- SiteGPT alternative
- CustomGPT alternative
- Botsonic alternative
- Chatling alternative
- Wonderchat alternative
- Zendesk alternative
By industry
Try it on the shop you already have
3 days of every Growth feature, no card, one line to install and one line to remove. Leave Crisp running while you decide.