An AI chatbot for your Squarespace site that answers from your own pages
Squarespace shops tend to be run by one person. An assistant that answers the same six questions at midnight is the difference between losing a sale and not.
Installing it on Squarespace
Squarespace has a dedicated place for third-party scripts, so nothing in your template needs editing and nothing breaks when Squarespace updates it.
<script src="https://thebiggestnerd.com/widget.js" data-key="your-key" async></script>Your own key is in the dashboard once you sign up.
- 1Open Settings, then Advanced, then Code Injection.
- 2Paste the script into the Footer box.
- 3Save, then view the site in a private window to see it on a clean cache.
The thing that usually catches people out
Code Injection needs a Business plan or above — on Personal the box is not there. Squarespace also strips code pasted into a page's content block, so the Footer box is the only place that reliably works.
It will not make things up about your shop
This is the part worth being careful about. An assistant that invents a 60-day return window has made a promise you have to keep. The Biggest Nerd answers from the material you gave it and nothing else — ask it something your pages do not cover and it says so, then points the customer at you.
Questions
Will it slow my Squarespace shop down?
No. The script is loaded asynchronously and is a few kilobytes, so the page finishes rendering whether or not the assistant has loaded. If our service is unreachable the bubble simply does not appear, and nothing else on your shop changes.
Can it make up a policy I do not have?
It answers only from the pages and notes you give it. Ask it something they do not cover and it says so and points the customer to you, rather than guessing at what shops usually do. It also cannot see your orders, so it will never claim something has shipped.
Do I need a developer to install it on Squarespace?
No. It is one line pasted into Squarespace, in the place described above. If you can edit your theme or your site settings you can install it.
What does it cost?
There is a free tier of 40 replies a month with no card required, and paid plans from $59 a month. You are billed on replies because that is the thing you can picture.
Other platforms
Put it on your Squarespace site today
40 replies free, no card, one line to install and one line to remove.