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An AI chatbot for plumbers and HVAC that catches the no-heat call at midnight

Plumbing and HVAC work arrives in emergencies and in seasons. The furnace quits on the first cold night, the AC on the first hot weekend, the pipe bursts on a Sunday — and the homeowner searching on their phone wants to know, right now, whether you come out after hours and whether you cover their town. If your site can't tell them, the next listing can.

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The questions it answers for you

Not a script you write. These come out of your own pages, in your own words, at two in the morning as readily as at noon.

  • My furnace stopped working. Do you do emergency calls tonight?
  • Is there an after-hours fee?
  • Do you service Carrier and Trane systems?
  • What's included in your maintenance plan?
  • Do you install heat pumps?
  • Can you come out this week for an AC tune-up?

What it answers, and what it hands to you

It answers, from your own pages

  • Whether you offer 24-hour or weekend emergency service, and the number to call
  • After-hours, trip or diagnostic fees, if your site publishes them
  • Towns and ZIP codes in your service area
  • Brands and equipment you service and install
  • What your maintenance or service plan includes and what it costs, as written
  • Rebates, financing and warranty information you've published

It takes their details and hands these to you

  • Dispatching a tech — it gives your emergency number and takes the address and problem
  • Pricing a repair or a new system — it takes the details for an estimate
  • Booking a tune-up — it captures the request so you can call back with a time
  • Diagnosing the problem, or telling someone whether something is safe
  • Anything about an existing job, invoice or plan membership

Why this one, for plumbers and HVAC companies

Emergencies go to your phone, not a form

Someone with water on the floor needs a number, not a lead form. Publish your emergency line and it gives it first, every time, and then offers to take details for anyone who can wait until morning.

It doesn't troubleshoot

It won't walk anyone through relighting a pilot or resetting a breaker unless your own pages say to. Add a note like "if you smell gas, leave the house and call the gas company" and it repeats your words exactly.

Maintenance plans, explained the same way every time

What a plan covers, how many visits, what members get — answered from your plan page, so a homeowner comparing companies at night gets the full picture from you.

Seasonal rushes

Replies are a flat monthly allowance, so the first heat wave doesn't add per-chat charges. If you outgrow Starter's 1,000 replies, Growth covers 5,000.

We already have a contractor page. Why a separate one for plumbing and HVAC?

It is the same assistant; this page is about the questions that are specific to your trade — emergencies, after-hours fees, equipment brands, maintenance plans. Point it at those pages and it answers from them. If you are a general contractor or remodeler, the contractors page is the better fit.

Questions

Can it dispatch a technician or book a time?

No. It doesn't connect to dispatch or scheduling software. For emergencies it gives the number you publish; for everything else it takes a name, phone number, address and the problem so you can call back.

What does it say if someone smells gas or has a flooding emergency?

Only what your site or notes tell it to say. Add your safety instructions as a note — leave the building, call your gas utility or 911, then call you — and it gives those. It never assesses whether something is safe.

What is the best AI chatbot for plumbers and HVAC companies?

The one that answers from your own pages, costs a flat amount and takes minutes rather than a rollout. That is what this is built to be: $49 a month for 1,000 replies, no seats, no charge per resolution, no branding fee, and a 3-day free trial with no card so you can judge it on your own customers rather than on a demo.

How long does it take to set up?

One script tag before the closing body tag, and the addresses of your shipping, returns and FAQ pages. Most are answering customers within a few minutes. There is no flow builder to draw and no training period.

Will it make things up about my business?

It answers from the pages and notes you give it and nothing else. Asked something you have not covered, it says it does not know, points the customer to you, and records the gap in your dashboard so you can see what you are missing.

Do I need a developer?

No, if you can paste a line of HTML into your theme. There are step-by-step pages for Shopify, WordPress, Wix, Squarespace and the rest, and the line is identical on all of them.

What does it cost?

A 3-day free trial with every Growth feature and no card, then $49 a month for 1,000 replies with lead capture included. Flat — the replies are included, so it does not get more expensive the better it works.

What are you running it on? All platforms

Not quite you?

Comparing us with someone?

Put it on your site and watch it answer

3 days free with every Growth feature, no card, one line to install and one line to remove.

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