AI chatbot pricing, without the surprise
One flat monthly price with the replies included, and every feature of the chatbot in it — answering customers and helping them buy. No seats, no charge per resolution, and nothing that gets more expensive the better it works.
Trial
$0
Enough to put it on your shop and watch it answer real customers.
- 40 replies a month
- Unlimited pages and notes
- Chat assistant
- Answer gaps
Starter
$59/mo
One shop, answering around the clock.
- 500 replies a month
Everything in Trial, plus
- Sitemap and feed training
- Product questions
Growth
$199/mo
Busier shops, with leads and clickable questions.
- 3,000 replies a month
Everything in Starter, plus
- Clickable questions
- Lead capture
- Upselling and cross-selling
Scale
$999/mo
High traffic, several brands, and leads where your sales team works.
- 25,000 replies a month
Everything in Growth, plus
- CRM-ready export
- Direct CRM sync — soon
What a reply actually costs
The usual model in this market is per seat, per conversation or per resolution. The last one is the one that bites: it charges you more precisely when the thing is working. Here is the same volume, both ways.
| Replies in a month | Here, all in | Per reply | At $0.99 a resolution |
|---|---|---|---|
| 500 | $59 | $0.118 | $495 |
| 3,000 | $199 | $0.066 | $2,970 |
| 25,000 | $999 | $0.040 | $24,750 |
$0.99 per resolution is Intercom’s published rate for Fin, read October 2026, and is charged on top of seats. Prices move — worth checking.
Questions about cost
How much does an AI chatbot cost per month?
Here, $59 to $999 a month depending on how many replies you need, with everything included. Elsewhere it varies enormously: some charge per seat, some per conversation, and the usage-based ones are the ones that surprise people on the invoice.
Is there a free plan?
Yes — 40 replies a month, no card. That is enough to put it on a real shop and watch it answer real customers before you decide anything.
What happens if I go over my replies?
It keeps answering and we tell you. Nobody gets cut off mid-conversation with a customer.
Do you charge per seat?
No. There are no seats. Invite whoever you like.
Do you charge per resolution?
No. The replies are included in the monthly price, which is the whole point — the thing you wanted automated should not get more expensive the more it works.
Can I cancel?
Any time, from your dashboard. It is monthly, there is no contract and no setup fee.
Is my data used to train a model?
No. The pages you give it are used to answer your customers and nothing else. We do not sell them and we do not train a public model on them.