An AI chatbot for your WooCommerce site that answers from your own pages
A WooCommerce shop usually has its policies spread over several pages written at different times. The assistant reads all of them, so a customer gets one consistent answer without you having to reconcile them first.
Installing it on WooCommerce
WooCommerce runs on WordPress, so the script goes in through WordPress rather than through WooCommerce itself. There are two ways, and the plugin route survives a theme update where the other does not.
<script src="https://thebiggestnerd.com/widget.js" data-key="your-key" async></script>Your own key is in the dashboard once you sign up.
- 1Install a header-and-footer script plugin — WPCode and Insert Headers and Footers both do this and are free.
- 2Open its settings and find the Body or Footer box.
- 3Paste the script there and save.
- 4If you would rather not add a plugin: Appearance, then Theme File Editor, open footer.php and paste before </body>.
The thing that usually catches people out
Editing footer.php directly works until the theme updates, at which point the change is overwritten and the assistant quietly disappears. If you go that route, use a child theme. Caching plugins also hold the old page for a while — clear the cache after pasting or you will think it has not worked.
It will not make things up about your shop
This is the part worth being careful about. An assistant that invents a 60-day return window has made a promise you have to keep. The Biggest Nerd answers from the material you gave it and nothing else — ask it something your pages do not cover and it says so, then points the customer at you.
Questions
Will it slow my WooCommerce shop down?
No. The script is loaded asynchronously and is a few kilobytes, so the page finishes rendering whether or not the assistant has loaded. If our service is unreachable the bubble simply does not appear, and nothing else on your shop changes.
Can it make up a policy I do not have?
It answers only from the pages and notes you give it. Ask it something they do not cover and it says so and points the customer to you, rather than guessing at what shops usually do. It also cannot see your orders, so it will never claim something has shipped.
Do I need a developer to install it on WooCommerce?
No. It is one line pasted into WooCommerce, in the place described above. If you can edit your theme or your site settings you can install it.
What does it cost?
There is a free tier of 40 replies a month with no card required, and paid plans from $59 a month. You are billed on replies because that is the thing you can picture.
Other platforms
Put it on your WooCommerce site today
40 replies free, no card, one line to install and one line to remove.