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An AI chatbot for vet clinics that answers the front-desk questions after hours

Your phones are busiest when the clinic is busiest, and after closing nobody answers at all. Many of the questions are routine — are you taking new patients, do you see rabbits, what do vaccinations cost — and some are urgent, where the owner needs your emergency instructions straight away, not a callback tomorrow.

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The questions it answers for you

Not a script you write. These come out of your own pages, in your own words, at two in the morning as readily as at noon.

  • Are you accepting new clients?
  • Do you see cats and rabbits, or just dogs?
  • How much is a puppy vaccination visit?
  • My dog ate chocolate. What should I do?
  • Where's the nearest 24-hour emergency vet?
  • Do you offer payment plans?

What it answers, and what it hands to you

It answers, from your own pages

  • Whether you're accepting new clients, and what to bring to a first visit
  • Species you see and services you offer
  • Prices you publish, such as exam or vaccination fees
  • Hours, location and parking
  • Your published emergency instructions and the emergency hospital you refer to
  • Payment options and pet insurance information on your site

It takes their details and hands these to you

  • Appointment requests — it takes the owner's name, contact details, pet and preferred times
  • Any question about symptoms, poisoning, medication or dosing — it gives your emergency instructions, never advice
  • Prescription refills and test results
  • Questions about a specific pet's records or bill

Why this one, for veterinary clinics

No veterinary advice, ever

It doesn't assess symptoms or say whether something is toxic. Asked about a sick or injured animal, it gives only what your site says to do in an emergency — your number, the emergency hospital you refer to — and nothing it made up.

Your emergency instructions, first

Publish where to go after hours, or add it as a note, and it leads with that whenever something sounds urgent. Add a poison-control line too, if your clinic recommends one.

New clients at night

"Are you taking new patients, and do you see reptiles?" gets answered at 9pm, and the request is waiting for the front desk in the morning.

Leads with the pet attached

Each request keeps the question that started it, so the front desk sees the species and the reason for the visit before calling back.

What if someone describes an emergency and the assistant gets it wrong?

It is built not to judge. It answers from your published pages only, so for anything that sounds like illness or injury it repeats your emergency instructions — call the clinic, or go to the emergency hospital you name — and does not try to decide how serious it is. Keep those instructions on your site and it stays current with them.

Questions

Can it book appointments in our practice software?

No. It captures appointment requests as leads for the front desk to confirm. It doesn't connect to veterinary practice-management software.

Can it refill a prescription or share test results?

No. It can't see patient records. It tells the owner how your clinic handles refills and results, as your site describes, and takes their details if you want it to.

What is the best AI chatbot for veterinary clinics?

The one that answers from your own pages, costs a flat amount and takes minutes rather than a rollout. That is what this is built to be: $49 a month for 1,000 replies, no seats, no charge per resolution, no branding fee, and a 3-day free trial with no card so you can judge it on your own customers rather than on a demo.

How long does it take to set up?

One script tag before the closing body tag, and the addresses of your shipping, returns and FAQ pages. Most are answering customers within a few minutes. There is no flow builder to draw and no training period.

Will it make things up about my business?

It answers from the pages and notes you give it and nothing else. Asked something you have not covered, it says it does not know, points the customer to you, and records the gap in your dashboard so you can see what you are missing.

Do I need a developer?

No, if you can paste a line of HTML into your theme. There are step-by-step pages for Shopify, WordPress, Wix, Squarespace and the rest, and the line is identical on all of them.

What does it cost?

A 3-day free trial with every Growth feature and no card, then $49 a month for 1,000 replies with lead capture included. Flat — the replies are included, so it does not get more expensive the better it works.

What are you running it on? All platforms

Not quite you?

Comparing us with someone?

Put it on your site and watch it answer

3 days free with every Growth feature, no card, one line to install and one line to remove.

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