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An AI chatbot for hotels and B&Bs that answers guests while you're at the front desk

Guests ask the same questions before they book and before they arrive — what time is check-in, is there parking, do you allow dogs, is breakfast included. At a small property the person who knows is also checking someone in, serving breakfast or asleep, and a guest with an unanswered question books somewhere that answered.

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The questions it answers for you

Not a script you write. These come out of your own pages, in your own words, at two in the morning as readily as at noon.

  • What time is check-in and check-out?
  • Is parking free?
  • Do you allow dogs?
  • Is breakfast included?
  • How far are you from downtown?
  • Do you have a room for this weekend?

What it answers, and what it hands to you

It answers, from your own pages

  • Check-in and check-out times, early arrival and late departure policies
  • Room types and amenities your site describes
  • Parking, pet, smoking and children policies
  • Breakfast, Wi-Fi and what's included in the rate, as published
  • Cancellation and deposit policies as written
  • Directions and nearby attractions you've written about

It takes their details and hands these to you

  • Availability and rates for specific dates — it links to your booking engine
  • Making, changing or cancelling a reservation
  • Group, wedding and event inquiries — it takes dates, numbers and contact details
  • Anything about a current stay or a bill
  • Accessibility needs beyond what your site states — it takes details for you to confirm

Why this one, for hotels and B&Bs

It sends guests to book direct

It answers the questions that come before a booking and links to your own booking page — the one you'd rather people used than a third-party site.

It can't see availability, so it never promises a room

Asked about a date, it doesn't guess. It points to your booking engine for live availability, so nobody arrives expecting a room that was never held.

Your house rules, said for you

Pet fees, quiet hours, cancellation deadlines. It states them as written, the same way every time, before the guest arrives.

Group and event leads

A wedding block or a family reunion arrives with dates and a headcount attached, waiting in your dashboard rather than lost in a voicemail.

Can it check availability or take a booking?

No. It doesn't connect to your property-management system or channel manager, so it can't see what's free or hold a room. It answers everything else a guest asks and links to your booking page for dates and rates.

Questions

What if a guest asks about something only staff would know?

It says it doesn't know rather than guessing, and offers to take their details. The gaps show up in your dashboard, so you can add a note or a page and it answers next time.

Can guests use it during their stay?

They can ask it anything your site covers — Wi-Fi, breakfast times, checkout. It can't see their reservation or bill, and it isn't a way to reach staff in real time, so publish how to reach the front desk.

What is the best AI chatbot for hotels and B&Bs?

The one that answers from your own pages, costs a flat amount and takes minutes rather than a rollout. That is what this is built to be: $49 a month for 1,000 replies, no seats, no charge per resolution, no branding fee, and a 3-day free trial with no card so you can judge it on your own customers rather than on a demo.

How long does it take to set up?

One script tag before the closing body tag, and the addresses of your shipping, returns and FAQ pages. Most are answering customers within a few minutes. There is no flow builder to draw and no training period.

Will it make things up about my business?

It answers from the pages and notes you give it and nothing else. Asked something you have not covered, it says it does not know, points the customer to you, and records the gap in your dashboard so you can see what you are missing.

Do I need a developer?

No, if you can paste a line of HTML into your theme. There are step-by-step pages for Shopify, WordPress, Wix, Squarespace and the rest, and the line is identical on all of them.

What does it cost?

A 3-day free trial with every Growth feature and no card, then $49 a month for 1,000 replies with lead capture included. Flat — the replies are included, so it does not get more expensive the better it works.

What are you running it on? All platforms

Not quite you?

Comparing us with someone?

Put it on your site and watch it answer

3 days free with every Growth feature, no card, one line to install and one line to remove.

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